Learn how to convert a potential customer into a long term
asset. In sales, there are no quick fixes. However, with
the knowledge, planning skills, communication techniques,
and the understanding of how prospects think, your sales
can grow as if by magic.
Learn about
How to Succeed in Sales
- Top Turn Ons and Turn Offs in Sales
- Effective Planning and Information Gathering
- Body Language - Voice, Eye Contact
- Asking the Right Questions
- Handling Customers who wont disclose needs
- Positioning your Product or Service
- Handling objections of Customers
- Negotiation Tactics
- Dealing with Difficult Customers
- Techniques for Closing the Sale
- Techniques when customers Delay or Say "No"
- How many cold calls to make?
- How to get past gatekeepers
- 7 key Sales Tools
At the end of this course, you will have all the tools
needed to increase your sales turnover and manage your prospects
and customers.
Online training
Online training is delivered through the Internet using
an interactive voice based program. Each program is divided
into modules and each module has a quiz and assignment at
the end of it. Candidates can clarify all their doubts by
writing to the domain experts who in turn respond to every
query within 24 hours.
Over the years, the online FAQ support for queries has
grown to a large library which satisfies most of the queries
of candidates. For those queries that are not available
in the FAQ, candidates can write to the experts and get
replies within 24 hours.
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